Development of European Policy on Accessibility
By Rodolfo Cattani
To include persons with disabilities within the information
society:
an ethical, social, political and economic
imperative.
It is common knowledge that
Information and Communication Technologies (ICT) now represent a fundamental
aspect of life in today's society. It is also known that these contribute
remarkably in making our social and professional life more satisfying and
pleasant. However in Europe, and even more so in developing countries, millions
of people not only cannot access or benefit from these advantages, they are
largely excluded from the use of such technologies. This situation is
particulary true for persons with disabilities who constitute 15% of the
population in industrialized countries and an even higher percentage in
developing countries.
In Europe, no less than 37 millions of persons with
disabilities face daily barriers which exclude them from using goods and
services to which they are fully entitled, but are inaccessible because of how
they are designed and because of their functional specifications. The
relationship between disability and the ageing population is growing closer. The
demographic evolution in Europe will create a considerable increase of the older
population in the coming years: in 1990, 18% of the population was older than 70
years of age, in 2030 this percentage will increase to 30%. Not only that, but
60% of the population over 50 in Europe believe that they are being left out by
the designers of mobile phones, computers, online programs and services.
Furthermore, 60% of the adult population of working age admits to be having
difficulty using ICT because of a light disability.
Keeping all of this in
mind, we can say that manufacturers do not seem prepared to respond to the
requirements of all these users since they are not solving their problems,
giving up an important market. It seems obvious therefore that taking advantage
of ICT by a growing number of users is not only a right, but also an ethical,
social and political imperative.
The European Commission has been for a while
involved in promoting an information society accessible to all and the breaking
down of excluding barriers. To this end, the Commission is working on a
communication outline to explore a few strategies in order to encourage
accessibility of the information society, eliminating barriers, which exist
because of the inadequacy at conception, and standardize, at the European level,
technical specifications for public contracting procedures, such as
certification and legislation, favouring a volunteer approach, but not excluding
regulations.
The concept of e-Accessibility, which corresponds to the idea of
e-Inclusion,
has the objective of removing technological obstacles which tend to exclude
persons with disabilities, but not only them, from the information society. This
principle has already been asserted on many occasions and in numerous documents
(communications and directives) from the European Union, but has also been put
into practice with concrete actions within the framework of community programs
such as eEurope 2002 and eEurope 2005. Moreover, there has been declarations and
resolutions by the Ministers' Council, and the action plan of October 2003 by
the European Commission following up on the European Year of Persons with
disabilities which lists, among four activity sectors, access to technologies
and their use. There is an awareness that technology should not subsequently
evolve without adequate planning in order to reduce factors of exclusion. We are
referring particularly to digital television, third generation cellular
telephony and broadband communication. This relates to various issues which can
be dealt with and resolved in different ways. However, the more promising
approaches are the law for the assignment of public contracts, certification and
legislation.
Numerous problems can be resolved through simple technological
solutions, but these do not emerge in the market reality in a well-timed and
useful manner. Therefore, the better adapted instrument to stimulate change
seems to be legislation and the European Union has the possibility to produce
standards to influence the market, just like the USA did with its well-known
Section 208 of the Rehabilitation Act.
However, since Europe is not a federal
state like the USA, but the union of sovereign states, this solution does not
seem to be applicable to the European reality. Other solutions were deemed more
adequate to the European market, that is the use of public contracting and a
certification of accessibility.
To implement this process, it is essential
to have information, the commitment of state members, pilot actions, research
projects and normalization. It is now time to go ahead with coordinated actions
towards a market of technologies and information products without
borders.
The procedures for the assignment of public contracting, based on
standards, defined by European legislation and international commercial
agreements, can be a highly efficient instrument to facilitate policies of
inclusion in numerous sectors. The recent directives emanated from the European
Union concerning the purchase of goods, services and works by governments and
public agencies are modifying the existing law and are expected to introduce
universal access and accessibility requirements in the technical specifications
for the assignment of contracts. This inclusive policy facilitates the
production of goods and services to a larger number of users, encourages the
industry to consider accessibility as an essential prerequisite for products and
as a way to widen the market noticeably.
The certification, which has already
been proposed by the European Social Council in 2003, could reduce drastically
the fragmentation of the market and improve the quality of products. It requires
of course the determination of criteria and methods for evaluating the
organizations appointed for issuing a mechanism of certification. In regards to
the accessibility of products and services, this is already the scope of three
European projects funded by the Commission.
The study group INCOM (Inclusive
Communications) has prepared for the Commission a report which offers an
overview of the issues in relation to accessibility of telecommunications by
persons with disabilities, from which there appears the necessity for
coordinated actions at the European and national levels.
In conclusion, it
seems clear that the foundation on which to build a more accessible information
society in Europe has been laid. It is now necessary to go ahead in a
coordinated manner to create a European market of accessible goods and services.
The communication of the Commission, and the stages of consultation which will
precede it, will certainly constitute an important impulse for the European
Union as well as for the state members to develop coordinated initiatives to
guarantee accessibility, encouraging the industry in making their products and
services more accessible, and offering users with disabilities an efficient
instrument for advocacy in order not to be excluded from the advantages offered
by the information society. This will not be a path without obstacles, but what
it represents is too meaningful not to accept the
challenge.