For Accessible Tourism
By Alberto
Borghi, photograph by Attilio Ruffo
Necessary information to respond to the requirements of the differently abled tourist.
To leave, to pack up
suitcases with heavy or light clothing, to trace a practical itinerary, to get
on the road and leave every day life behind. This should be a vacation. But it
is also true that, for many, the true pleasure of travelling relates to
what there is to explore, rather than leaving behind a sunset at the end of
a stay. To search for information, whether on printed maps or in the virtual sea
of the network, provides emotions of anticipation for the joy of the tangible
and physical discovery.
But if for the so-called abled-bodied problems can
begin once the door of the home is closed, for persons with disabilities
difficulties can arise even before leaving, while simply planning for the trip
itself. That is why it is important to move around without problems, avoiding
the thousands of obstacles that can spring up between the moment
before departure and the way back.
The legislator has chosen to study
this matter, proposing regulations regarding its various aspects.
Laws n. 152 of 2000, n. 13
of 1989 and n. 104 of 1992 are the remaining bearing elements for the
disengagement from bureaucratic and physical obstacles which can turn away
persons with disabilities.
As a matter of fact, such normative measures have
guaranteed the right to access information whether it is public or private, even
through Web sites of local or state agencies. But not only that. The right to
access information is not limited to information obtainable to allow appropriate
planning of the vacation, it also relates to tourist infrastructures themselves
(in this regards D.P.R. 503/96 on overcoming architectural barriers). A note of
precision, however, entities mainly delegated to implement such laws are
the Regions, even in light of the recent constitutional revision.
There are
still few national tour operators dealing specifically with tourists with
disabilities. As an example, we can name VentaClub which has produced a
dedicated catalogue, focusing on destinations which guarantee full access and
use, at least in seaside resorts.
To get around the limit imposed on
the scarcity of traditional interlocutors, once again it is possible to receive
help from the sea of information found on the Internet. More and more tour
operators, dedicated to tourists with a disability, in a position to feature
their direct experience in the field, offer their services through online
portals. Without forgetting that these same local tourist agencies present
itineraries and offers that can be referred to on their own sites, it can be
asserted, continuing an analysis of the phenomenon, however elementary, that
organizations of persons with disabilities have the merit to have brought to the
attention of the more important tour operators, the matter of accessible
tourism. When the solution was not offered by anyone, as mentioned, the same
associations have given life to true issues of tourist intermediation dedicated
to their members or those interested in them.
Today there are numerous
specialized operators. To name a couple, "Mondo possibile"
(www.mondopossibile.com)
or CO.IN. (Consorzio Cooperative Integrate,
www.coinsociale.it).
Comfortably from home, with the help of the computer, it
is therefore possible to gather the necessary information to plan, but also
to contact directly the agency so that the dream can become a reality, with the
organization's full knowledge about the needs of a differently abled
tourist.
For the do-it-yourself tourist, there is on the market more and more
presence of tourist guides dedicated to persons with disabilities, from
individuals to organizations. Even the well-known institution like the Touring
Club has printed a guide specifically designed for such tourists ("Tourism
without barriers - Italy for everyone: excellent destinations").
But what can
be potential destinations for whom has a physical or sensory disability? In one
word: all. It depends only on the degree of love for adventure that a tourist
with a disability has. Because, in fact, possibilities are infinite, thanks to
the help of people and special equipment. It is possible to go down or up a
mountain covered with snow or marked with sunny trails. It is possible to cleave
through the waves on sailboats or admire the bottom of the sea with the oxygen
tanks or lie on the beach like lizards in the sun. It is also possible to
discover the beautiful sights of Rome or Venice that people all over the world
envy us. You can choose to parachute down or tame the breeze with a paraglider.
Everything is within the reach of the tourist with physical limitations if
helped by people and adequate equipment. The right to travel, understood in its
physical as well as emotional dimensions, must be guaranteed as well to students
with disabilities. The ministerial circular n. 291/92 from the Department of
Public Instruction requires that even if a single student with mobility
difficulties requires it, his participation to a school trip should be
guaranteed with all the positive effects that this entails.
So, when you get
out of bed in the morning and it snows or rains on your day, don't get
depressed. Remember that the whole world is waiting for you. You only need to
open the door and get out.