The Intelligent ATM 

An innovative automatic teller machine accessible to blind persons was inaugurated in Bologna. Adapted with a "voice" and a keyboard "readable" to the touch, clients can carry out, what is considered for most, simple bank operations.

Alberto Borghi

An innovative automatic teller machine available for blind persons' use.
 We must draw attention to a newsworthy innovation in the field of technology for blind and visually impaired persons, which will undoubtedly increase their quality of life. The technological innovation is a common initiative between three bank institutions in Bologna: Credibo – Credito Cooperativo Bolognese, Emilbanca – Banca di Credito Cooperativo and Banca di Credito Cooperativo di Castenaso.
The automatic teller machine is adjusted to respond to the particular requirements of clients with a visual impairment. It is adapted with a keyboard with raised pulsating dots, which activate a vocal help service guiding clients with bank operations such as direct debit or balance interrogation. The ATM is otherwise similar to the ones we are familiar with and is, in fact, usable by everyone.
The new ATM is located on Venezian Avenue at the corner of Ugo Bassi Avenue and serves clients in the historical centre. The praiseworthy initiave is being extended to other banking institutions.
In order to better serve clients for whom the ATM was specially intended, the Istituto Francesco Cavazza has prepared a guide in braille. The Italian Blind Union has had the task to evaluate the accessibility features designed for persons with a visual impairment.